There's Nothing Routine About Routine Maintenance

Maintenance services - oil changes, tire rotations, and the like - are services that professional technicians perform every day. And because we perform these tasks on a "routine" basis, it becomes easy to take these services - and the incorporated processes and procedures - for granted.

In this seminar, Motor Age Director of Training Pete Meier will show you common mistakes technicians are making every day while performing common maintenance and repair services - and the real cost to both the shop and the consumer that occurs as a result. He'll also show the correct processes and procedures that you can put into place in your shop immediately - small changes that will result in greater customer satisfaction and lower comebacks!

Presented By:

Pete Meier
Pete Meier

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